Terms & Conditions
Last Updated: June 2026
Welcome to Signage Supplies Australia
Welcome to Signage Supplies Australia, operated by Signs City Sydney ("Company", "we", "our", or "us").
By accessing and using our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of this website immediately.
1. Company Information
Business Name: Signs City Sydney
Website: www.SignageSupplies.au
Email:
ABN: 43 762 721 825
Address: Sydney, NSW 2750, Australia
2. Website Use
You agree to use this website only for lawful purposes and in a manner that does not:
- Violate any applicable Australian laws or regulations.
- Infringe the rights of others.
- Interfere with the operation or security of the website.
- Transmit harmful, offensive, fraudulent, or unlawful content.
We reserve the right to restrict or terminate access to users who breach these conditions.
6. Returns & Refunds
We aim to provide quality products and excellent customer service.
Return Eligibility
Returns may be requested within 14 days of delivery provided that:
- The item remains unused.
- The item is returned in its original condition and packaging.
- Proof of purchase is provided.
Non-Returnable Items
Returns may not be accepted for:
- Custom-made products.
- Special order items.
- Products altered or damaged after delivery.
Refunds
Approved refunds will be processed using the original payment method.
Return shipping costs are the responsibility of the customer unless:
- The item is faulty.
- The incorrect item was supplied.
8. Warranty & Australian Consumer Law
Nothing in these Terms & Conditions excludes, restricts, or modifies any consumer rights that cannot be excluded under the:
- Competition and Consumer Act 2010 (Cth)
- Australian Consumer Law (ACL)
Where applicable:
- Statutory guarantees provided under Australian Consumer Law will prevail over any inconsistent provision in these Terms.
- Customers retain all rights and remedies available under Australian Consumer Law.
11. Intellectual Property
All website content, including but not limited to:
- Logos
- Graphics
- Product images
- Website design
- Text content
- Marketing materials
remains the property of Signs City Sydney or its licensors.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
13. Governing Law
These Terms & Conditions are governed by the laws of New South Wales, Australia.
Any dispute arising from the use of this website, products, or services shall be subject to the exclusive jurisdiction of the courts of New South Wales.
5. Contact Information
For any questions regarding these Terms & Conditions, please contact:
Signs City Sydney
📍 Sydney, NSW 2750, Australia
ABN: 43 762 721 825
3. Products, Pricing & Availability
- All prices displayed on our website are in Australian Dollars (AUD).
- GST is included unless otherwise stated.
- Prices may change without prior notice.
- Product availability is subject to stock levels.
- We reserve the right to modify, discontinue, or update products at any time.
- While every effort is made to ensure accurate product descriptions, images, and pricing, errors may occasionally occur. We reserve the right to correct any errors and cancel or amend affected orders.
4. Orders & Payments
By placing an order, you agree that:
- All information provided is accurate and complete.
- Payment must be received before order processing.
- Orders are subject to acceptance and stock availability.
- We reserve the right to refuse or cancel any order at our sole discretion.
Accepted payment methods are displayed during checkout.
5. Shipping & Delivery
Australia-Wide Shipping
We proudly ship to all Australian states and territories.
- Shipping costs are calculated at checkout.
- Orders are generally dispatched within 2–5 business days.
- Delivery timeframes are estimates only.
- Delays may occur due to courier services, public holidays, weather conditions, or other circumstances beyond our control.
Signs City Sydney is not liable for delays caused by third-party carriers
7. Inspection of Goods & Inaccuracies
The purchaser must inspect all goods immediately upon delivery.
Any of the following must be reported in writing within seven (7) calendar days:
- Incorrect items supplied.
- Missing goods.
- Damaged goods.
- Manufacturing defects.
Failure to notify Signs City Sydney within seven (7) calendar days will be deemed acceptance of the goods.
After this period, Signs City Sydney shall not be responsible for claims relating to shortages, inaccuracies, defects, or damage that could reasonably have been identified upon inspection.
9. Disclaimer of Warranties
Except where required by law:
- Signs City Sydney makes no express warranties regarding products supplied.
- Product suitability remains the responsibility of the purchaser.
- Technical advice, recommendations, specifications, or representations provided by our staff, contractors, or agents are offered in good faith but are relied upon entirely at the purchaser's own risk.
10. Limitation of Liability
To the maximum extent permitted by law:
Signs City Sydney shall not be liable for:
- Indirect losses.
- Consequential losses.
- Business interruption.
- Loss of profits.
- Loss of revenue.
- Loss of opportunity.
Where liability cannot legally be excluded, our liability shall be limited to one of the following remedies:
- Repair of the goods.
- Replacement of the goods.
- Re-supply of the goods.
- Refund of the purchase price.
Our total liability shall not exceed the value of the affected goods supplied.
12. Privacy Policy
Your privacy is important to us.
By using this website, you agree to the collection and use of information in accordance with our Privacy Policy.
Please refer to our Privacy Policy page for full details regarding:
- Information collection
- Data storage
- Cookies
- Marketing communications
- Customer rights








